Say it in plain language.
Page-aware and company-trained. "Create a quote from these photos." "Chase overdue invoices." It knows which job you're looking at — no "which one?"
AI operator for restoration, HVAC, plumbing, electrical & home services
TheAIthatrunsyourrestoration business.
From customer photos to priced quotes, dispatch, follow-ups, and collections — in one conversation. It remembers how you work. It can undo.
Timber operator · restoration
The Timber method
It acts on your business.
80+ tools across leads, quotes, invoices, Gmail, OpenPhone, and scheduling. Web research, document reading, and custom data queries when no button exists.
You stay in control.
Draft-first email. Ask, Allow, or Plan permission modes. Checkpoints let you rewind when the operator changes a record.
Operator, not a chatbot
Draft-first email · permission modes · undo
Skills & schedules while you're on a job
Skills & schedules
It works the shift you can't staff.
Slash commands for your playbooks. Timed runs and event triggers so Timber triages new leads and chases collections without you opening the app.
/morning-briefingMorning briefing
Today's appointments, overdue invoices, hot leads, and your top 3 actions — before coffee.
/chase-overdue-invoicesCollections run
Find overdue invoices and draft payment reminders. You approve before anything sends.
/quote-follow-up-blitzQuote follow-up blitz
Stale open quotes get professional follow-ups drafted in your voice.
/lead-triageLead triage
Rank the pipeline, flag stale leads, and recommend the next move on each.
/weekly-performance-reportWeekly performance
Revenue, margins, cash, pipeline — plus recommended actions for the week ahead.
/your-sopYour playbooks
Teach Timber your pricing rules, SOPs, and standing instructions as custom skills.
Autonomous schedules
Weekday 7am morning briefing emailed to your team. Event triggers when a lead arrives or an invoice goes overdue — every 15 minutes, Timber runs the playbook you defined.
End to end
Photos to booked job.
One conversation from damage photos to a tech on site. No forms, no menus, no clicking through twelve screens.
01 · Quote
Damage photos to priced scope
Upload basement photos or a plan PDF. Timber researches local rates, builds line items — air movers, dehumidifiers, labor — and links the quote to the job.
"Create a quote from these""Remove the dehumidifier rental"Category 3 · equipment rentals
02 · Book
Dispatch without the dashboard
"Book Mike for Tuesday and Wednesday." Appointments created, linked to the project, confirmations sent via SMS or WhatsApp. Techs never need another app.
"Book Mike Tuesday 8am"SMS confirmation sentLinked to project
Ask your data
Questions your CRM can't answer.
Custom reports, cross-entity analysis, web research for local rates — without waiting for a report builder.
“Which lead sources produced the highest-margin water jobs?”
queryDatabase · webFetch“Show overdue invoices over $2,000 by client”
queryDatabase · webFetch“What's our close rate on flood quotes this month?”
queryDatabase · webFetch“Compare HVAC vs restoration revenue last quarter”
queryDatabase · webFetch“Which tech has the most open appointments next week?”
queryDatabase · webFetch“Average time from lead to booked job by city”
queryDatabase · webFetch“Which lead sources produced the highest-margin water jobs?”
queryDatabase · webFetch“Show overdue invoices over $2,000 by client”
queryDatabase · webFetch“What's our close rate on flood quotes this month?”
queryDatabase · webFetch“Compare HVAC vs restoration revenue last quarter”
queryDatabase · webFetch“Which tech has the most open appointments next week?”
queryDatabase · webFetch“Average time from lead to booked job by city”
queryDatabase · webFetchPlatform
Everything under the operator.
Timber isn't a chatbot bolted onto a CRM. It's the layer that runs leads, quotes, field ops, and cash — with the tools you already use.
Inbox + phone
Gmail and OpenPhone connected. The operator reads mail, classifies leads, and drafts replies.
Insurance-ready reports
Turn messy field notes into IICRC-style documentation in minutes, not hours.
Field updates by text
Techs text updates naturally. No app install, no timesheet chasing.
Deposits on the books
One-tap quote approval, Stripe deposits, and payment tracking from quote to cash.
Insurance transparency
Fast compliant reports plus adjuster performance tracking — so you know which carriers pay and which stall.
Time back
Hours saved every day.
15 min
was 4+ hrs
Lead to quote
10 min
was 4+ hrs
Insurance reports
15 min
was 2 hrs
Scheduling
0 min
was 1 hr
Tech updates
Founder story
Built by someone who's been in your shoes.
From startup to scale-up: I scaled a handyman business into a multi-city flood restoration company hitting millions in revenue. Success came with clunky software, missing timesheets, and late nights writing insurance reports.
The breaking point: Coordinating emergency flood responses across three cities became impossible with existing tools. Teams double-booked, customer updates were missed, and billing became a nightmare.
That's why we built Timber.AI — not another dashboard, but an operator that runs the office in plain language. You shouldn't be fighting your tools. They should work for you.
Customer stories
Trusted by industry leaders
“Timber.AI has revolutionized how we handle customer inquiries. The AI qualification system saves us hours daily while improving our quote accuracy.”
Quote accuracy improved by 85%
“Timber.AI has revolutionized how we handle customer inquiries. The AI qualification system saves us hours daily while improving our quote accuracy.”
Quote accuracy improved by 85%
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FAQ
Common questions
Still deciding? Book a demo and we'll walk through your workflow live.
Contact our teamIs this a chatbot or does it actually change quotes and jobs?
Timber is an operator, not a FAQ bot. It creates and edits quotes, books appointments, drafts emails, and updates your CRM — in plain language. You describe the outcome; it runs the tools to get there.
Can it send email without my approval?
No. Email is draft-first by default. Timber prepares replies and follow-ups for your review. Permission modes (Ask, Allow, Plan) let you control how much runs automatically.
What if it edits the wrong record?
Checkpoints snapshot state before mutations. You can rewind changes to quotes, invoices, clients, leads, and projects from Agent settings.
What are skills and schedules?
Skills are slash-command playbooks like /morning-briefing or /chase-overdue-invoices. Schedules run them on a clock or when events fire — new lead, overdue invoice — so work happens while you're in the field.
How do techs get job updates?
By text — SMS or WhatsApp. Techs reply naturally; Timber logs updates and keeps the job record current. No app install, no training deck.
Does it work for HVAC and plumbing, not just flood?
Yes. Timber is built for restoration-first workflows — photos, equipment rentals, insurance docs — and scales to HVAC, plumbing, electrical, and general home services.
Put an operator on the office.
Join restoration and home-service teams running quotes, dispatch, and follow-ups in plain language — with undo when you need it.