Send Timber a photo, a plan set or a customer message. It produces a priced quote from your own rates, books the crew, and prepares the follow-up emails and invoices for you to approve. You ask for what you want in ordinary language, and it shows every step it took.
Timber operator · restoration
LiveRunning the office for trade businesses across
4 hrs
Typical office time saved per job, measured from the first photo to a sent quote
92%
Of drafted follow-up emails are sent without the office editing them
3 min
From a foreman's text message to an updated job record
Zero
Apps your crews have to install in order to send an update
Every morning Timber goes through your open quotes, unpaid invoices, new leads and missed calls, and writes every message that's due. You approve the list from your phone in a few minutes and get back to the work that pays.
A quote with no reply for three days gets a follow-up with the quote link, so work isn't lost to silence.
Reminders before the due date and at 7, 14 and 30 days late, each with the pay link. They stop as soon as the invoice is paid or the customer replies.
Leads nobody has replied to get a first reply, and missed calls on your Quo line get a text back, so the customer hears from you first.
Ask Timber to chase every quote from last month or every invoice over 30 days. It drafts one message each, by email or text, and you edit, skip or approve them together.
Today's Autopilot · 6:00 AM
Payment reminder · Dana K.
INV-0381 · 7 days late · email
$2,140
Quote follow-up · Marcus R.
Q-0137 · no reply in 4 days · text
First reply · new lead
Website form · basement flooding
Missed call · (416) 555-0148
Sorry-we-missed-you text drafted
Review request · Priya S.
Invoice paid in full yesterday
Example queue. Nothing is sent until you approve it.
Timber does the office tasks that sit between a customer getting in touch and your company getting paid.
Upload site photos, a plan set or a survey. Timber reads what it can, asks you about anything the document does not say, and prices the work using your own rate book.
It checks who holds the licence or certification the job needs, who is already working, and who is closest, then proposes a name for you to confirm.
Quote chasers, overdue invoice reminders and customer updates are written and left in your drafts. Nothing is sent until you press send.
Your crews reply by SMS or WhatsApp in their own words. Timber records the hours, materials and photos against the correct job.
Ask which jobs are unpaid, which quotes are still open, or what a customer was charged last year, and get an answer from your records.
Timber saves the state of a record before it changes it. If a quote, invoice or job was edited wrongly, you can roll it back.
Every five minutes Timber checks your phone lines and mailbox for missed calls, voicemails, web forms and Google Local Services leads nobody has answered. It files the lead and alerts your team until someone gets back to them.
A morning brief of what needs you today, and an optional Monday report: last week's money, your pipeline, leads by channel and the cash due in over the next two weeks.
Timber is not a chatbot that answers questions about your software. It has access to your quotes, jobs, calendar and messages, and it uses them.
Timber reads the photos or documents you send, asks the handful of questions that change the price, and builds the quote line by line from your rates. You edit anything you disagree with before it goes out.
These are the specific hours that disappear between a job finishing and the money arriving.
Most trade companies lose work because the quote took four days, not because the price was wrong. Send Timber the photos and what the customer told you. It reads the damage, asks about the things a photo cannot show, and prices the scope from your own rate book.
Tell Timber who and when. It checks the calendar, books the crew, sends the confirmation, and keeps the job record up to date from the foreman's text messages. Nobody has to install anything.
Quotes that went quiet, invoices past thirty days, deposits never chased. Timber writes each of these in your company's tone and stacks them for approval, so the month closes on schedule.
“The basement photos used to sit in a message thread until morning. Now we have a priced dry-out and a crew booked before we lock the shop.”
“Customer enquiries used to take most of a morning to work through. Timber qualifies them and prepares the quote, so we spend the time checking numbers instead of typing them.”
Quote accuracy improved by 85%
Alex Chen
Operations Director, Metro Plumbing Co.
“It checks who is certified and who is already booked before it suggests anyone, so we stopped double-booking technicians across two branches.”
Scheduling conflicts reduced by 95%
Sarah Martinez
CEO, Elite HVAC Services
“The crews send hours by WhatsApp the way they always have. The difference is that the hours now land on the job instead of on a notepad in the van.”
Time tracking accuracy up 90%
Michael Thompson
Field Operations Manager, Thompson Electrical
“Board counts and payment stages used to live in one person's head. They are on the job record now, and the snagging list actually gets closed.”
Payment stages invoiced on schedule
Priya Raman
Office Manager, Northline Drywall
“Notifications are drafted from the survey rather than retyped, and expiring certificates are flagged before we put someone on a containment.”
No missed notification deadlines since rollout
Tomás Herrera
General Manager, Castell Abatement
Still deciding? Book a demo and we will go through your own workflow live — your documents, your rates, your schedule.
It changes them. Timber creates and edits quotes, books appointments, drafts emails and updates your records. You describe the result you want in ordinary language and it carries out the steps, showing you what it did.
Start with one workflow — usually turning photos into quotes, or a morning summary of what needs attention. You can add the rest once you trust it.
No credit card to start. Cancel any time.
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