Built on Canadian trade desks

Software that runs the office side of your trade business.

Send Timber a photo, a plan set or a customer message. It produces a priced quote from your own rates, books the crew, and prepares the follow-up emails and invoices for you to approve. You ask for what you want in ordinary language, and it shows every step it took.

  • No credit card required to start
  • Email is always drafted for your approval
  • Any change can be undone
Timber operator · restoration

Create a quote from these basement photos.

Running the office for trade businesses across

Flood restorationAbatementHVACInterior demolitionPlumbingDrywallCommercial janitorialElectricalEquipment rentalField service

4 hrs

Typical office time saved per job, measured from the first photo to a sent quote

92%

Of drafted follow-up emails are sent without the office editing them

3 min

From a foreman's text message to an updated job record

Zero

Apps your crews have to install in order to send an update

What it does

The work that normally needs a coordinator.

Timber does the office tasks that sit between a customer getting in touch and your company getting paid.

Turns photos and documents into quotes

Upload site photos, a plan set or a survey. Timber reads what it can, asks you about anything the document does not say, and prices the work using your own rate book.

/morning-briefing/chase-overdue-invoices/qualify-inbound/close-the-week

Books the right person

It checks who holds the licence or certification the job needs, who is already working, and who is closest, then proposes a name for you to confirm.

Writes follow-ups you approve

Quote chasers, overdue invoice reminders and customer updates are written and left in your drafts. Nothing is sent until you press send.

Takes crew updates by text message

Your crews reply by SMS or WhatsApp in their own words. Timber records the hours, materials and photos against the correct job.

Answers questions about your own data

Ask which jobs are unpaid, which quotes are still open, or what a customer was charged last year, and get an answer from your records.

Lets you undo anything

Timber saves the state of a record before it changes it. If a quote, invoice or job was edited wrongly, you can roll it back.

How it works

You describe the outcome. It runs the tools.

Timber is not a chatbot that answers questions about your software. It has access to your quotes, jobs, calendar and messages, and it uses them.

From a photo to a priced quote

Timber reads the photos or documents you send, asks the handful of questions that change the price, and builds the quote line by line from your rates. You edit anything you disagree with before it goes out.

  • Reads photos, plan sets, surveys and scope letters
  • Prices against your rate book, not an industry average
  • Shows the quantity behind every line so you can check it
A trade business back office at night, where the paperwork gets done
In practice

Three things that change in the first week.

These are the specific hours that disappear between a job finishing and the money arriving.

Quoting

Quotes go out the same day

Most trade companies lose work because the quote took four days, not because the price was wrong. Send Timber the photos and what the customer told you. It reads the damage, asks about the things a photo cannot show, and prices the scope from your own rate book.

  • Priced from your rates rather than an industry average
  • Asks a question rather than guessing when the photos are unclear
  • You edit the scope, and nothing is sent without you
A contractor photographing water-damaged drywall with a phone
Scheduling

The schedule stops living in one person's head

Tell Timber who and when. It checks the calendar, books the crew, sends the confirmation, and keeps the job record up to date from the foreman's text messages. Nobody has to install anything.

  • Clashes are caught before the confirmation is sent
  • Foremen reply by SMS or WhatsApp in their own words
  • Rescheduling is recorded on the job, not remembered
A crew loading a pickup truck at sunrise
Getting paid

Invoices are raised when the work finishes

Quotes that went quiet, invoices past thirty days, deposits never chased. Timber writes each of these in your company's tone and stacks them for approval, so the month closes on schedule.

  • Every chaser is a draft until you approve it
  • Invoices can be set up for VAT in European markets
  • Receipts are sent as soon as a payment clears
A stack of invoices and a calculator on a wooden desk
Customers

What operators say after the first month.

The basement photos used to sit in a message thread until morning. Now we have a priced dry-out and a crew booked before we lock the shop.

Dana Whitfield · Owner, Harbor Restoration

Customer enquiries used to take most of a morning to work through. Timber qualifies them and prepares the quote, so we spend the time checking numbers instead of typing them.

Quote accuracy improved by 85%

AC

Alex Chen

Operations Director, Metro Plumbing Co.

It checks who is certified and who is already booked before it suggests anyone, so we stopped double-booking technicians across two branches.

Scheduling conflicts reduced by 95%

SM

Sarah Martinez

CEO, Elite HVAC Services

The crews send hours by WhatsApp the way they always have. The difference is that the hours now land on the job instead of on a notepad in the van.

Time tracking accuracy up 90%

MT

Michael Thompson

Field Operations Manager, Thompson Electrical

Board counts and payment stages used to live in one person's head. They are on the job record now, and the snagging list actually gets closed.

Payment stages invoiced on schedule

PR

Priya Raman

Office Manager, Northline Drywall

Notifications are drafted from the survey rather than retyped, and expiring certificates are flagged before we put someone on a containment.

No missed notification deadlines since rollout

TH

Tomás Herrera

General Manager, Castell Abatement

FAQ

Common questions.

Still deciding? Book a demo and we will go through your own workflow live — your documents, your rates, your schedule.

It changes them. Timber creates and edits quotes, books appointments, drafts emails and updates your records. You describe the result you want in ordinary language and it carries out the steps, showing you what it did.

Get started

Put the office side on an operator.

Start with one workflow — usually turning photos into quotes, or a morning summary of what needs attention. You can add the rest once you trust it.

No credit card to start. Cancel any time.