Emergency Call Handling
AI agents answer, triage, and dispatch technicians without human delay.
Quote & Invoice Generation
Generate detailed, itemized quotes and invoices in seconds, not hours.
Insurance-Ready Reporting
Produce compliant documentation that accelerates insurance payouts.
One Platform, All Your Tools
Stop switching between apps. Manage everything from one powerful dashboard.
Your Complete Communication Hub
Gmail Integration
Automatic email tracking
Smart categorization
Template responses
OpenPhone Integration
Call logging & recording
SMS automation
Team phone system
CRM Integration
Contact management
Lead tracking
Customer history
Automate Your Lead Process
Stop having the same conversation thousands of times. Our AI handles the initial qualification process, asking the right questions based on your service type, and prepares accurate quotes for your review.
Intelligent Lead Qualification
Automatically asks service-specific questions (drywall, plumbing, HVAC, etc.) to gather all necessary project details without your involvement
Smart CRM Integration
Every lead is instantly logged in your CRM with complete conversation history, requirements, and automated follow-up scheduling
AI-Powered Quote Generation
Our AI analyzes customer responses and generates accurate draft quotes based on your pricing rules - just review and approve
Lead Captured
Instantly logged in CRM
AI Qualification
Smart Q&A for project details
Quote Generation
AI creates draft quote
Review & Send
One-click approval
Average time spent on lead: 15 minutes vs traditional 4+ hours
Handle Complex Projects with AI-Powered Quote Writer
Turn your natural language descriptions into professional, detailed quotes in seconds
Generated Quote Preview
Complete Home Renovation
Quote #2024-0123
Jan 20, 2024
Kitchen Renovation
Labor: 2 installers (3 days), electrical work
Labor: Fabrication and installation team
Master Bathroom Remodel
Labor: Installation, waterproofing, fixture mounting
Your Project Description
“Need to do a quote a full kitchen remodel with custom cabinets and quartz countertops. Labor will be about 5 days total, materials around $15k. Also adding a bathroom renovation with new tile work and fixtures, probably another $10k in materials and 3 days labor.”
Smart Cost Breakdown
Automatically separates labor and materials, applies appropriate margins, and calculates taxes and totals
Detailed Line Items
Creates comprehensive breakdowns for each project component with professional descriptions and organized categories
Professional Formatting
Generates clean, professional documents that maintain your brand image and include all necessary details
Seamless Quote Approval & Deposits
Turn approved quotes into secured jobs instantly. Our platform handles the entire deposit collection process, from digital approval to payment processing, all in one smooth flow.
Instant Digital Approval
Customers can review and approve quotes on any device, with digital signature capture and instant confirmation
Integrated Payment Processing
Accept credit card deposits instantly through our secure payment portal, with automated receipts and booking confirmation
Flexible Payment Options
Support for alternative payment methods with automated tracking and reminder systems for checks, wire transfers, and more
Quote Approved
Customer reviews and approves quote online
Deposit Collection
Secure payment portal opens automatically
Job Confirmed
Automatic booking confirmation sent
Documentation Complete
Receipts and contracts automatically generated
90% faster deposit collection compared to traditional methods
Simplified Field Service Management
Smart scheduling and text-based updates that technicians actually want to use
Message Updates
Hey John, time to log your hours and materials for the AC repair job at 123 Main St.
10:30 AM
Hey, job's all done. Put in 4 hours total. Used:
- 2 capacitors ($45 each)
- Refrigerant recharge ($80)
System's running great now, customer's happy 👍
10:45 AM
Thanks! I've logged everything and generated the invoice. Need anything else?
10:46 AM
Text-First Approach
No apps to download or learn. Technicians communicate naturally through text messages, just like they're used to.
Intelligent Job Matching
Automatically assign the best-qualified technician based on skills, certification, and location
Natural Communication
Send updates via text message - no forms or complex interfaces to navigate
Automated Backend
Focus on service while our system handles time tracking, inventory, and reporting
Transform Insurance Claims with AI-Powered Reports
Convert field notes into professional insurance reports in minutes, not hours
AI-Powered Insurance Reports
Transform simple field notes into comprehensive, insurance-compliant incident reports in minutes, not hours. Our AI understands insurance requirements and formats documentation perfectly.
Save 2+ Hours Per Report
What typically takes 2-3 hours to document and format properly is now done in minutes with our AI assistant
Insurance-Compliant Format
Reports follow exact insurance requirements with all necessary details, measurements, and documentation properly structured
Professional Language
AI converts casual field notes into precise, professional language that insurance adjusters expect
Technician's Quick Notes:
AI-Generated Insurance Report:
WATER DAMAGE INCIDENT REPORT
Date of Incident: [Current Date]
Property Address: [Address]
Claim Number: [Number]
Initial Assessment
Upon arrival at the property, our team encountered Category 3 water damage (blackwater) resulting from a sewage backup situation. The affected area encompassed approximately 1,200 square feet with standing water measuring 4 inches in depth.
Source of Water Damage
The water intrusion originated from a toilet overflow caused by a main line sewage backup. This classification requires treatment as Category 3 water damage due to the presence of potentially hazardous waste materials.
Mitigation Procedures Implemented
- Emergency water extraction performed using commercial-grade extraction equipment
- Photographic documentation of affected areas and damage extent completed
- Secondary water removal conducted using professional cleaning methods
- Dehumidification equipment installed for structural drying
Equipment Deployed
- Industrial water extractors
- Professional-grade dehumidifiers
- Air movers for enhanced evaporation
- Moisture detection equipment
Affected Materials and Scope
Total affected area: 1,200 square feet, including:
- Flooring materials (specify type)
- Baseboards and lower wall sections up to 24 inches
- Adjacent cabinetry and fixtures
Health and Safety Measures
Due to the Category 3 water classification, full PPE was utilized during mitigation procedures. Area has been sanitized according to IICRC S500 standards for blackwater contamination.
Recommendations
Given the extent and nature of the water damage, the following actions are recommended:
- Continued monitoring of moisture levels
- Professional sanitization of affected areas
- Inspection of impacted structural elements
- Assessment of potential mold development risk
Powerful Business Intelligence
Turn your data into actionable insights with our advanced reporting suite. Track every dollar, forecast revenues, and make data-driven decisions.
Revenue by Service Type
HVAC Services
14 jobs this month
$28,450
↑ 12% vs last month
Plumbing
23 jobs this month
$32,780
↑ 8% vs last month
Emergency Services
8 jobs this month
$15,920
↑ 15% vs last month
Data-Driven Insights
Automated Financial Reporting
Weekly cash flow analysis, revenue forecasts, and profit margins broken down by service type, technician, and location
Revenue Forecasting
AI-powered predictions for upcoming revenue based on scheduled jobs, historical patterns, and seasonal trends
Performance Analytics
Track key metrics including job profitability, technician efficiency, customer satisfaction, and response times
Custom Reports & Exports
Generate custom reports for stakeholders and export data in multiple formats for accounting and analysis
Save Hours Every Day
Transform your operation with AI-powered automation that handles the heavy lifting
Lead Management
No more phone tag. AI handles initial contact, qualification, and quote preparation automatically.
Insurance Reports
Turn quick notes into professional, compliant documentation instantly.
Scheduling
Stop juggling technician schedules. AI matches the right tech to each job automatically.
Tech Updates
Techs text updates naturally - no apps, no training, no hassle.
Built by Someone Who's Been in Your Shoes
From startup to scale-up: I scaled my handyman business into a multi-city flood restoration company hitting millions in revenue. But success came with its share of challenges.
The daily struggle was real: Managers refusing to use clunky software. Techs forgetting to log hours. Late nights writing insurance reports, hoping they would be accepted.
The operational nightmares: Every day brought new challenges. Payroll delays from missing timesheets. Rejected insurance claims over minor documentation issues. Losing both small leads and major projects due to poor prioritization.
The breaking point: Coordinating emergency flood responses across three cities became impossible with existing tools. Teams were double-booked, customer updates were missed, and billing became a nightmare.
The search for solutions: I evaluated every option on the market. Some had decent scheduling, others had okay reporting, but none delivered the seamless, intelligent operation modern service businesses need.
That's why we built Timber.AI. Not because I wanted to create software, but because after growing a successful service business, I knew exactly what needed to be fixed. In 2025, you shouldn't be fighting with your tools - they should be working for you.
Bringing Transparency to Insurance Claims
Our industry-first platform empowers restoration companies with real data about adjuster performance
Verified Reviews
Only authenticated companies and verified claims
Payment Tracking
Real payment timelines and processing data
Red Flag Alerts
Identify problematic patterns and practices
“Excellent adjuster who prioritizes fair settlements. Quick to respond and process payments. Highly professional throughout the entire claim process.”
Payment processed in 12 days
Sarah Wilson
Wawanesa Insurance
Reviewed by ServiceMaster Vancouver
“Insisted on using their preferred vendor network despite our IICRC certification. Delayed responses and refused to acknowledge our documentation.”
Forced preferred vendor usage
John Smith
Global Insurance Co
Reviewed by PuroClean BC
“Consistently undervalued damage scope. Took over 2 months to process payment and required multiple follow-ups for basic communication.”
60+ days to payment
Mike Johnson
National Insurance
Reviewed by First Response Restoration
Trusted by Industry Leaders
See how businesses are transforming their operations with AI automation
“Timber.AI has revolutionized how we handle customer inquiries. The AI qualification system saves us hours daily while improving our quote accuracy.”
Quote accuracy improved by 85%
Alex Chen
Operations Director
Metro Plumbing Co.
“The automated scheduling and technician matching is incredibly precise. We've significantly reduced scheduling conflicts and improved customer satisfaction.”
Scheduling conflicts reduced by 95%
Sarah Martinez
CEO
Elite HVAC Services
“The WhatsApp integration for technician updates is brilliant. No more chasing timesheet entries, everything is automated and accurate.”
Time tracking accuracy up 90%
Michael Thompson
Field Operations Manager
Thompson Electrical
Common Questions
Learn how our platform streamlines your operations. Have specific questions about your service business? Our team is here to help.
How does the AI handle different types of service requests?
Our AI is trained on thousands of service interactions across HVAC, drywall, flood restoration, and other trades. It understands industry-specific terminology and requirements, asking relevant questions based on the service type. For example, with flood restoration, it gathers information about water source and affected area size, while for drywall it focuses on square footage and specific requirements. The system generates accurate quotes based on your custom pricing rules.
How do technicians interact with the system?
We made it incredibly simple - technicians just text their updates through WhatsApp or their preferred messaging app. No new apps to download, no complicated forms to fill out. They can send quick updates about hours worked, materials used, and job status in natural language. Our AI automatically processes these updates and adds them to the correct job in your system.
How does the insurance report generation work?
When handling insurance jobs, simply text the basic incident details and job notes. Our AI automatically formats this information into comprehensive, compliant reports following industry standards. It includes all required documentation fields, proper terminology, and necessary detail level. This typically reduces report creation time from 2-3 hours to just minutes.
How does the AI handle scheduling and dispatching?
The system maintains profiles of your technicians including their skills, certifications, and service areas. When a new job comes in, AI automatically matches the best available technician based on job requirements, location, and current schedule. It also factors in travel time and job duration to optimize daily routes and prevent scheduling conflicts.
Can it integrate with my phone system and email?
Yes, we seamlessly integrate with Gmail, OpenPhone, and other common business tools. All your customer communications - emails, calls, texts - are automatically logged and organized in one place. You can manage everything from a single dashboard, eliminating the need to switch between multiple apps.
Ready to Automate Your Operations?
Join the future of home services management